Lecturer of the Faculty of Communication Science at the Islamic University of Bandung (UNISBA), Indonesia.  Teaching media literacy and research methodology since 2005 has led her to become a passionate advocate for media/information/digital literacy. In order to work and collaborate with like-minded people, she joined MAFINDO (Masyarakat Anti Fitnah Indonesia) in 2016, a community-based organisation based on fact-checking which aspires to reduce information disorder among society. Furthermore, in 2017 she became a co-founding member of JAPELIDI (Indonesia’s Network of Digital Literacy Activists) alongside her counterparts which consists of 230 members currently, with 80% among those are lecturers from 102 universities.

At the moment she’s also working as Project Manager of TULAR NALAR, a digital literacy projects powered by Google.org that aimed to build capacities for critical thinking as well as resiliency to mis/disinformation targeting education communities (2020), elderly (2022), and youth (2023). The project would henceforth reach 1.6 millions of youths and elderly in 38 provinces of Indonesia. For the next two years, Santi and TULAR NALAR’s team designed curriculum and tools aimed to equip youths and elderly with critical thinking abilities to face the many challenges of toxic information both online/offline, and activate them as agent of digital literacy. The program also works with multi-stakeholders to reach the most undeserved communities that are still overlooked in the country such as people with disabilities, the urban poor, indigenous people, rural villages, and non-digital communities.

Santi’s involvement in public health issues and communicating health risk was noticeable during the early phase of pandemic. She was a part of a team of experts that led risk communication within the Covid-19 task force in both regional and national committees. Since then, she has provided training sessions to health cadres and community leaders on various topics including fact-checking, digital literacy awareness, and effective communication strategies to promote community engagement. She also led projects to create videos, games and other tools to support health campaigns.

In 2020, she led the Social Inoculation 2.0 Research Project, which aimed to create a model for reducing COVID-19 misinformation. The research spanned two years and comprised of surveys in 6 cities throughout Indonesia, focus group discussions in 3 intervention cities, and pilot classes to test the intervention model. The devised ‘Vaccine Communication’ model has been transformed into a series of lessons and promotions in various Indonesian cities aimed at the health community, healthcare workers, and particularly, health cadres.